Twitter Cares About Its Visually Impaired Users

Twitter has made an update that will now enable assistance to its visually impaired customers

 Twitter Incorporation has a soft spot for its visually impaired users who had to use third-party applications and softwares such as Alt Text Bot. These users are no longer going to need to look for other application in order to use the social media platform but can now get assistance from the platform itself thanks to the new update.  This update makes it easy for the visually impaired audience to gain access to all kinds of trending stories without much hassle.

The social media network’s assistance for these users is now available for IOS and Android users via it mobile application. The partially blind users will now have the option to use alternative text service, which is going to make it very easy for them to share post and view content they desire. This step shows that the organization believes in fair treatment and that everyone has the right to access the site by giving them as many options as possible.

This feature is not going to be automatic, meaning that users will have to go to the settings of the social media site and activate this service. This can be problematic for people who do not prefer going all the way to the settings to update this feature. If this feature was automatic, users might have complained, who are healthy, that they now have to go to the setting and deactivate the service, thus complains would have been shed light at under any circumstance.  Users can go to the settings and enable the feature called ‘compose image description’.

Twitter Inc. has made it easy for the visually impaired to add captions within the 420 character limit through alt text service. This technology is going to work through decoding through technology such as screen readers. Users will view the option of adding description each time they upload an image on their specific accounts.

The social media company cares about its special users and has proved it through this new update. It did this after an ample amount of research and analysis of how users were utilizing the platform, after which it concluded how it users were engaging. This will even aid the social media advertising organization attain more customers through eradicating limitations and boundaries. This should be considered as a smart and even to a certain extent a caring strategy.  

This is not the first step Twitter has taken to make improvements and attempt to overcome the struggle of increasing its sluggish user growth. The co-founder and CEO, Jack Dorsey even attempted to request developers to share ideas that can help improve the micro blogging site. Dorsey did this through starting the hashtag, HelloWorld, making the platform into a marketing site and mange to reach a wider audience.